Privacy Policy

Effective Date: Feb 20 2025

Monteli Productions (“Company,” “we,” “us,” or “our”) operates the website salsacruise.com (the “Website”). This Privacy Policy describes how we collect, use, and protect your personal information when you visit our Website or interact with our services.

1. Information We Collect

We may collect the following types of personal information when you use our Website or contact us:

  • Personal Identification Information (Name, Email Address, Phone Number, WhatsApp Number, etc.)
  • Payment Information (Billing Details, Credit/Debit Card Information, etc.)
  • Communication Data (Messages sent via Email, WhatsApp, Text, or Contact Forms)
  • Technical Data (IP Address, Browser Type, Device Information, Cookies, etc.)
  • Booking Details (Cruise Reservations, Special Requests, Preferences, etc.)

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process reservations and payments
  • To provide customer support and respond to inquiries
  • To send important updates regarding your cruise booking
  • To improve our Website and services
  • To send promotional emails and offers (you may opt out anytime)
  • To comply with legal and regulatory requirements

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

  • Service Providers & Payment Processors: To facilitate cruise bookings and transactions
  • Business Partners: To provide offers and services related to your cruise experience
  • Legal Authorities: If required by law or to protect our rights and prevent fraud

4. Data Security

We implement appropriate security measures to protect your personal information. However, no online platform is 100% secure, and we encourage you to take precautions when sharing sensitive information.

5. Cookies & Tracking Technologies

Our Website uses cookies and similar technologies to enhance user experience, analyze traffic, and improve functionality. You may manage cookie preferences through your browser settings.

6. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of marketing communications
  • Restrict certain data processing activities
  • Request a copy of the data we hold about you

To exercise these rights, please contact us at [email protected].

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any personal information.

8. Disclosures

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

9. Contact Information

If you have any questions about this Privacy Policy, you can contact us:

  • Phone: (877) 405-4277
  • WhatsApp: (929) 742-5654
  • Email: [email protected]
  • Text Messages: 917-742-5654
  • Office Hours: Monday – Saturday, 10 AM – 6 PM
  • Sí hablamos Español

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Last Updated: Feb 20 2025