FAQ

Frequently Asked Questions

DO I NEED A PASSPORT?

Salsa Cruise STRONGLY RECOMMENDS THAT ALL OF OUR GUESTS TRAVEL WITH A PASSPORT.

Having a valid passport will help to expedite your debarkation experience as delays may occur upon return to the United States for those without one. Additionally, this will enable guests to fly from the U.S. to meet their ship at a foreign port should they miss their scheduled port of embarkation and allow guests who must disembark the ship before their cruise ends due to an emergency to fly back to the U.S. without significant delays and complications.

However passports are not required. Guests are able to sail with an original or certified copy of their birth certificate and a valid government issued photo ID.

VERY IMPORTANT
The name on your cruise reservation/ticket MUST MATCH the name on your passport (or birth certificate and government-issued photo I.D.)

WHAT INFORMATION WILL I NEED IN ORDER TO RESERVE MY CABIN?

In order to reserve your cabin on board SalsaCruise, you will need an Login in/ Sign up User Name.

If you have sailed on board SalsaCruise previously you already have an login / User Name, which can be retrieved by clicking here, or by contacting SalsaCruise Reservations at 877-405-4277 or reservations@salsacruise.com

If you are a first time guest, you will be able to register your join us at the time of booking, or you can create your SalsaCruise Reservations Account at any time by

clicking here.

Before you proceed to booking, make sure you have the following information for all persons traveling:

• First and Last Legal Name (no nicknames)
• Date of Birth
• Address
• Country of Citizenship
• Country of Residency
• Phone Number
• Email Address *required for all paying guests
• Any special dietary or physical needs
• If you have a group leader code make sure to input at booking
• If you are a military vet please email your military id for discount

Multiple Credit Card Payments: If you will be paying for your cabin with multiple credit cards, you will need to have all of the credit card numbers (with expiration date and the card’s verification code/number) as well as the billing name and billing address for each card.

WHERE CAN I LEARN MORE ABOUT THE SHIP?

You can view photos, deck plans and other info about the ship by clicking clicking here.

WHAT IF I’M PREGNANT, OR JUST HAD A BABY?

Pregnant women in their third trimester (24th; twenty-fourth week) of pregnancy or later by the date of departure are not eligible to cruise, and will be denied boarding by Carnival Cruise Lines.

Infants under six (6) months old by the date of departure are not eligible to cruise and will be denied boarding by Carnival Cruise Lines.

By booking the Cruise, you warrant that you, and those traveling with you, are physically fit to travel at the time of embarkation. You assume all risks associated with travel and transportation on the Cruise. While at sea or in port, the availability of medical care may be limited and/or delayed.

For additional information, please review Carnival’s Pregnancy Policy, and the SalsaCruise Terms & Conditions.

WHAT IS THE BEDDING IN DOUBLE, TRIPLE, QUAD & QUINT CABINS?

Double cabins have two lower twin beds that can be converted to a king sized bed. Triple cabins have two lower twin beds which can convert to a king-sized bed, with either an upper pullman, sofa-bed, or trundle available for 3rd guests. Quad cabins have two lower twin beds which can convert to a king-sized bed, with upper pullman(s), sofa-bed, or trundle available for 3rd and 4th guests. Quint cabins – 6N Deluxe Ocean View cabins only, have two lower twin beds which can convert to a king-sized bed, with pullman(s), sleeper sofa, or trundle available for 3-5th guests. Additional details can be found on the Triples & Quads page of the website.

IS THIS AN ALL AGES CRUISE?

Yes. However, guests must be 21 years of age on or before the date of departure in order to reserve a cabin for the Cruise. Guests under the Age of 21 MUST travel with a relative or guardian of 25 years of age or older. Infants sailing onboard a CCL vessel must be at least six months of age at time of sailing. When minors (18 and under) are not traveling with a relative, they must provide an original signed letter of consent from the absent parent/legal guardian that authorizes the minor’s travel and further authorizes medical treatment in case of an emergency must be delivered to a CCL representative at the pier during check-in. Failure to produce this letter at embarkation may result in boarding being denied, with no refund of cruise fare provided. There are two exceptions: Legally married couples under the age of 21, including same gender couples, must provide their marriage license issued by the County Clerk’s Office; legal proof of civil union; for newly married couples: a copy of the marriage license application or certificate signed by the official that performed the ceremony. Qualified Military Personnel, including US Military Personnel and Canadian National Defense personnel (and their guests) of 18 – 20 years of age. Infants must be at least 6 months of age at the time of embarkation in order to sail.

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WHEN SHOULD I SCHEDULE MY FLIGHT ARRIVAL & DEPARTURE?

SalsaCruise reservations specialists are unable to assist you with making your air travel, hotel, or ground transportation arrangements. However, we are pleased to provide these helpful tips to ensure your vacation goes as smoothly as possible.

AIRPORTS

The closest airport to accommodate your travel plans is:

Miami International (MIA) 30 mins away
Fort lauderdale (FLL) 60 mins away

Click here for info on ground transport to/from the Port Miami.

Click here for info on nearby hotels

BEFORE THE CRUISE

Guests should plan to arrive the day before the cruise departs to avoid any potential flight delays, lost baggage, or other problems that may occur. On the date of departure, we recommend that you schedule your flight arrival by no later than 12:00pm-ET.

Check-in for the cruise will begin around Noon, and all guests must be on the ship by no later than 3:30pm-ET, as we will set sail at 4:00pm-ET.

AFTER THE CRUISE

When booking your return flight, Carnival recommends scheduling your departure for after 1:30pm-ET

ARE THERE ANY DISCOUNTS AVAILABLE?

A list of available Discounts for the cruise can be found by CLICKING HERE.

WILL I NEED TO TIP FOR ANYTHING DURING THE CRUISE?

Shipboard service charges of $16.95* per person per day for interiors, ocean views, and balconies, and $17.95 per person per day for all suites, are included in the additional non-refundable taxes and fees of $295 per person, which is added to your cruise fare at checkout, and is pre-paid to the cruise line for you. You will not see these service charges appear on your onboard cabin folio.

Shipboard service charges are for the ship crew, including restaurant staff, cabin stewards and behind-the-scenes support staff, who are are compensated by a combination of salary and incentive programs that your service charge supports. Room Service staff may be tipped additionally at your discretion as service is rendered.

For beverage purchases, an automatic 18% gratuity will be added to the bill and the charges will be applied directly to your Sail & Sign account. An automatic 18% gratuity will be added to the cover charge of the Chef’s Table and the charges will be applied directly to the guest’s Sail & Sign account.

All ship staff are encouraged to “go the extra mile,” and so they are permitted to accept cash gratuities entirely at the discretion of our guests who wish to acknowledge particular staff members for exceptional or outstanding service. In other words, there is genuinely no need to tip but you should feel free to do so if you have a desire to acknowledge particular individuals.

WHAT IF I AM TRAVELING ALONE?

Single Occupancy Reservations Single guests are responsible for the full double-occupancy rate of their cabin. All reservation deposits are based on a minimum of double occupancy. Single guests will receive a discount of $200 off of the second cruise fare. In all cases, single guests will only be charged one add-on fee of $295 for taxes and fees.

Cabinmates

If you know who will be traveling with you prior to making your reservation, please have each person register for an SalsaCruise Reservations account before you reserve your cabin. You will then be able to easily add them to the cabin at the time you make your reservation online. If you don’t know who your cabinmate(s) will be prior to making a reservation, no problem, you can add them at a later time.

Solo Travelers

If you are a solo traveler and would like to find other solo-travelers to share a cabin there are a couple of options available to you:

Shared space

The Shipmate share Program allows solo guests to reserve a double, triple or quad occupancy cabin for only one cabin fare (plus one set of taxes and fees).

Once you’ve enrolled in the program by making your reservation, SalsaCruise will go to work locating and matching you with a guest(s) of the same age group and gender. Within 30 days of sailing, SalsaCruise will provide you and your shipmate(s) with your cabin number and shipmate(s) name(s).

If you locate your own cabinmate(s), simply notify us and we’ll remove your name from the Program.

If you have any additional special requests, please email reservations@salascruise.com.

Please Note: SalsaCruise cannot guaranty special requests, but we will do our best to accommodate them, if possible. Your decision to accept a shipmate match is at your own risk. SalsaCruise and Carnival Cruise Lines are not responsible or liable for any and all claims or cause of action arising out of or in connection with your selection of a matched ship mate for the Cruise, including, without limitation, any injury or damage to persons or property which may be caused, directly or indirectly, in whole or in part, from such request or selection.